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Very impressed. I had an issue with something and made a note of it when I made my purchase and the company immediately emailed me and rectified the issue. Shipping was immediate and arrived early. Finally a company with excellent customer service! from Karen G. in Austin, TX

I found exactly what I was looking for at a reasonable price. I was amazed how easy it was to order and how quickly I received the merchandise. I have recommended this site to others. - Secretary from Oklahoma
Home > About Us

About Us

Retirement Gift
Information Page

Welcome to the Retirement Gift!
Below you will find important information about our site: contact information, shipping information, return policies, etc.

About Retirement Gift

Retirement Gift is owned and operated by Best Baby Shower, Inc. Best Baby was started in 1998 by a work-at-home Mom and today is a family owned and operated company. This enables us to provide very high levels of customer service and attention to your order. The success of Best Baby led the company to pursue other niche markets for online gifts. Specialty gifts for Retirements seemed to be a natural fit and Retirement Gift was started in April 2004. Please visit our site often as we continue to add new and unique products! Be sure to tell your family and friends about Retirement Gift

Contact Information

If there are ever questions about our products, site, or policies, feel free to contact us at:
c/o Best Baby Shower, Inc.
4525 Motorsports Drive
Concord, NC 28027
(ph) 704-723-9250
(fx) 704-723-6963

Since we are an Internet based retail business, we would prefer your communications via e-mail. This is the easiest and most effective form of communication between our company and our customers.

Shipping Options, Pricing & Policies

We offer three shipping options in the Continental US:
  • USPS Priority Mail/UPS Ground - three to seven business day transit time. Use of USPS Priority Mail/UPS Ground is at the discretion of Retirement Gift
  • UPS 2nd Day Air - two business days (your order must be received by 10:00 am EST to guarantee shipment that day).
  • UPS Next Day Air/USPS Express Mail - one business day (your order must be received by 10:00 am EST to guarantee shipment that day).

UPS Ground and UPS Next Day & 2nd Day Air cannot deliver to a P.O. Box address. If in doubt please provide a physical ship to address.

Shipping rates are as follows:

Ground Shipping
Up to $9.99 $5.99
$10.00 - $39.99 $6.99
$40.00 - $74.99 $7.99
$75.00 - $99.99 $8.99
$100.00 - $149.99 $9.50
$150.00 - $199.99 $11.50
$200.00 - $249.99 $13.50
$250.00 - $299.99 $16.00
$300.00 - $399.00 $19.00
$400.00 Up $24.00

2nd Day Air Shipping
Up to $19.99 $18.00
$20.00 to $49.99 $20.00
$50.00 - $99.99 $26.00
$100.00 - $149.99 $32.00
$150.00 - $199.99 $38.00
$200.00 - $249.99 $42.00
$250.00 - $299.99 $48.00
$300.00 - $399.99 $55.00
$400.00 Up $65.00

Next Day Air Shipping
Up to $19.99 $32.00
$20.00 to $49.99 $38.00
$50.00 - $99.99 $45.00
$100.00 - $149.99 $50.00
$150.00 - $199.99 $55.00
$200.00 - $249.99 $60.00
$250.00 - $299.99 $65.00
$300.00 - $349.99 $70.00
$350.00 - $399.00 $80.00
$400.00 Up $90.00

Please make sure your shipping information is correct and complete. Incorrect or incomplete shipping information may result in additional address correction charges that will be the responsibility of the customer.

While we do not inflate shipping costs, there are some locations and/or orders that may be subject to slightly additional shipping charges. These include remote/rural locations, some locations on the West coast, Alaska, Hawaii, & military addresses. This may also apply to large, heavy, or oversized Next Day or 2nd Day Air orders. If this applies to your order, you will be notified via e-mail before your order is processed.

International orders are welcome. Please place your order online. We will reply via e-mail with shipping options & costs. After you select your shipping choice by reply e-mail your order will be processed. International orders will not be processed until you select a shipping choice.

We strive to send our orders out as soon as possible. You will always receive a personal confirmation of your order with the exact ship date. We send these confirmations when the order has been labeled. Please take into consideration the following unique situations:
  • If you need a product by a certain date, and are not certain of which shipping option to choose, please contact us via e-mail and we will make the appropriate shipping recommendations to meet your needs.
  • Shipping from our facility does not occur on Saturday, Sunday, or holidays.
  • We do not utilize UPS Next Day Air or 2nd Day Air for Saturday and Sunday delivery. UPS does not count weekend days or holidays in transit times. Please be aware of this when selecting your shipping options. Once again, if you need an item by a certain date, please contact us by e-mail and we will assist you in any way possible.

Guarantee/Return Policies

All of our products are of very high quality. If for some reason you are not satisfied with your order, we will refund you the cost of the merchandise upon its return to our company. A 10% re-stocking charge will apply on all orders that are cancelled or returned. This does not apply to product exchanges or any errors caused by our company. Prior to any returns, you must contact us to receive a RETURN AUTHORIZATION (RA). Failure to do so may result in delays of the credit process. All merchandise must be received back to us in its original condition. For example, packaged merchandise must be unopened, clothing must be unlaundered with original tags attached, etc. Customers are responsible for shipping costs associated with returned merchandise unless the return is due to an error of Retirement Gift Returns and exchanges more than 30 days after placement of order will not be accepted. Claims filed for broken or damaged merchandise must be reported to Retirement Gift within 15 days of receipt of order to guarantee refund or replacement.